Patient Advocate & Compliance Navigator

Orthopedic-Centers-of-Colorad; Golden (CO); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Generous PTO and holidays

Company-paid life insurance

Job summary

Orthopedic-Centers-of-Colorad is seeking a Patient Advocate to ensure the clinic remains compliant with HIPAA, OSHA, and fraud-abuse rules, handling eligibility checks, registrations, and chart corrections. The role requires independent judgment in daily activities.

You will manage patient communications, pre-registration, insurance data collection, and signatures, while maintaining professional relationships with patients and staff and supporting front-office operations.

Qualifications

• Minimum of two years' experience in healthcare setting.
• Knowledge of medical office procedures.
• Knowledge of computer systems and applications.
• Knowledge of grammar, spelling and punctuation.
• Skills in operating business office machines.
• Skills in answering the telephone in a professional manner.
• Ability to read, understand and follow oral and written instruction.
• Ability to establish and maintain working relationships with patients, employees and the public.

Responsibilities

• Eligibility check.
• Fixing charts/mistakes.
• Phreesia appointment validations; cancellation/reschedules.
• Pre-registration.
• Recognize, greet and register patients in a polite, prompt and helpful manner.
• ProviderFlow.
• Answer all phone calls and voice messages in a pleasant manner and handle patient needs expeditiously.
• Verify current informational statuses and collect insurance information, demographic information and signatures as needed.

Skills

Healthcare exp

Med office procedures

Computer systems

Grammar & punctuation

Office machines

Phone etiquette

Reading instructions

Interpersonal skills

Job description

Orthopedic-Centers-of-Colorad is seeking a Patient Advocate to ensure the clinic remains compliant with HIPAA, OSHA, and fraud-abuse rules, handling eligibility checks, registrations, and chart corrections. The role requires independent judgment in daily activities.

You will manage patient communications, pre-registration, insurance data collection, and signatures, while maintaining professional relationships with patients and staff and supporting front-office operations.