Patient Access Specialist - Impactful Front Desk Care

Lifepoint Health; Ottumwa (IA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401K benefits

Paid time off

Employee assistance program

Tuition reimbursement

Job summary

Lifepoint Health, in partnership with Ottumwa Surgical Specialist, is seeking a Patient Access Representative to welcome patients and gather essential demographics, insurance, and payment information. You will verify benefits, obtain authorizations as needed, and collect co-pays at registration, ensuring a smooth check-in experience and professional customer service.

This full-time day role requires strong English communication, attention to detail, and the ability to navigate registration

Qualifications

• High School diploma preferred.
• Ability to verify insurance and collect payments.
• Strong communication and data entry skills.

Responsibilities

• Collect patient demographics and insurance information.
• Verify benefits and obtain authorizations as needed.
• Collect co-pays/deductibles at check-in.
• Explain forms and provide excellent customer service.
• Maintain patient privacy and confidentiality.
• Work alternate shifts/areas as needed.
• Perform other duties as assigned.

Skills

Customer service

Attention to detail

English communication

Education

High School diploma

Tools

Registration software

Job description

Lifepoint Health, in partnership with Ottumwa Surgical Specialist, is seeking a Patient Access Representative to welcome patients and gather essential demographics, insurance, and payment information. You will verify benefits, obtain authorizations as needed, and collect co-pays at registration, ensuring a smooth check-in experience and professional customer service.

This full-time day role requires strong English communication, attention to detail, and the ability to navigate registration