Patient Services & Scheduling Specialist - Float Position

Lifepoint Health; Ottumwa (IA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health, Dental, Vision benefits

401K benefits

Paid Time Off

Employee Assistance Program

Tuition Reimbursement

Job summary

Lifepoint Health's Ottumwa Primary Care seeks a Patient Services Representative to manage check-in/out, scheduling, and patient communications. The role rotates across Ottumwa clinics to provide coverage as needed, handling insurance verification, co-pays, and intake processes.

Ideal candidates will have a high school diploma, strong communication skills, and experience in medical offices. Full-time staff receive health benefits, PTO, EAP support, and tuition reimbursement.

Qualifications

• High school diploma or equivalent.
• 2 years medical office experience preferred.
• Experience with medical referrals preferred.

Responsibilities

• Facilitates patient referral process and obtains pre-certifications as requested by providers.
• Greets patients and manages check-in/check-out, scheduling, and phone/messages.
• Collects and posts co-pays, deductibles, and past due balances at time of service.

Skills

Critical thinking

Decisive judgment

Minimal supervision

Education

High school diploma or equivalent

Job description

Lifepoint Health's Ottumwa Primary Care seeks a Patient Services Representative to manage check-in/out, scheduling, and patient communications. The role rotates across Ottumwa clinics to provide coverage as needed, handling insurance verification, co-pays, and intake processes.

Ideal candidates will have a high school diploma, strong communication skills, and experience in medical offices. Full-time staff receive health benefits, PTO, EAP support, and tuition reimbursement.