Patient Access Specialist (PRN) – Insurance & Registration

R1 RCM, Inc.; Ottumwa (IA); On-site; USD 19,286 - 27,552; Part time

Job summary

LifePoint Ottumwa Regional Medical Center is seeking a patient‑facing front desk team member to support daily admissions and patient flow. This PRN role requires you to serve as the first point of contact for patients, handling phone calls and computer‑based check‑ins with accuracy.

You will receive comprehensive training to learn insurance and healthcare registration processes, provide calm, compassionate support to individuals who may be anxious or unwell, and work in a fast‑paced environment.

Responsibilities

• Serve as the first point of contact for patients, managing phone calls and computer-based check-ins with accuracy and efficiency.
• Provide calm, compassionate support to individuals who may be anxious or unwell.
• Work in a fast-paced, dynamic environment, balancing multiple systems and tasks with confidence.
• Learn and apply insurance and healthcare registration processes through comprehensive training.
• Collaborate with a reliable, supportive team focused on your success and long-term career growth at R1 RCM Inc.

Job description

LifePoint Ottumwa Regional Medical Center is seeking a patient‑facing front desk team member to support daily admissions and patient flow. This PRN role requires you to serve as the first point of contact for patients, handling phone calls and computer‑based check‑ins with accuracy.

You will receive comprehensive training to learn insurance and healthcare registration processes, provide calm, compassionate support to individuals who may be anxious or unwell, and work in a fast‑paced environment.