Patient Access Specialist II: Registration & Scheduling

Cook Children's Health Care System; Southlake (TX); On-site; USD 28,000 - 42,000; Part time

Job summary

Cook Children’s Health Care System in Southlake, TX, seeks a Patient Access Specialist to handle registration and front office intake, ensuring accurate patient demographics and third-party information. The role emphasizes HIPAA compliance, patient rights, and courteous service; CPR training is required within 30 days of hire; shifts vary with 18 hours weekly on-site in Southlake.

The incumbent will support access to services, assist with appointment scheduling, and ensure compliant

Qualifications

• High School diploma or equivalent required.
• 1-2 years of hospital admissions or equivalent experience required.
• Strong customer service skills required.
• Knowledge of health care insurance preferred.
• CPR certification required within 30 days of hire.

Responsibilities

• Register patient visit information with accuracy.
• Obtain patient demographics and third-party information.
• Schedule appointments and front office intake.
• Explain registration documents to patients clearly.
• Maintain knowledge of HIPAA, patient rights and payer policies.

Skills

Interpersonal communication

Customer service

Documentation

Typing/PC literacy

Education

High School diploma or equivalent

Job description

Cook Children’s Health Care System in Southlake, TX, seeks a Patient Access Specialist to handle registration and front office intake, ensuring accurate patient demographics and third-party information. The role emphasizes HIPAA compliance, patient rights, and courteous service; CPR training is required within 30 days of hire; shifts vary with 18 hours weekly on-site in Southlake.

The incumbent will support access to services, assist with appointment scheduling, and ensure compliant