Patient Access Specialist II: Registration & Scheduling Pro

cookchildrens; Southlake (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Cook Children's in Southlake, TX seeks a Patient Access Specialist to register patients and gather demographic and insurance data with accuracy. The role supports timely access to hospital and clinic services and requires knowledge of HIPAA, payer rules, and compliance.

The position involves scheduling appointments, front-office intake, and handling patient questions. A high school diploma and health-care admissions experience are required, with preference for prior hospital/clinic exposure.

Qualifications

• High School diploma or equivalent required.
• 1-2 years of Hospital admissions or equivalent experience required.
• Other hospital or physician office or equivalent experience required.
• Ability to type, spell, write or print legibly with general knowledge of personal computers required.
• Strong interpersonal communication, documentation and customer service skills required.
• Knowledge of health care insurance and managed care preferred.
• Medical terminology preferred.
• Strong Customer Service Skills preferred.
• 3 years of Patient Access Specialist experience preferred.

Responsibilities

• Registration information for the patient visit with a high degree of accuracy.
• Obtain patient demographic and third-party information.
• Prepare and deploy legal, ethical and compliance related documents for patients.
• Maintain knowledge of HIPAA, Patient Rights and Responsibilities, and payer policies.
• Schedule appointments and perform front office intake functions.
• Does not provide direct patient care and may work in a patient care area.

Skills

Interpersonal communication

Customer service

Attention to detail

Calm under pressure

Education

High School diploma

Healthcare admissions experience

Experience in hospital/clinic setting

Job description

Cook Children's in Southlake, TX seeks a Patient Access Specialist to register patients and gather demographic and insurance data with accuracy. The role supports timely access to hospital and clinic services and requires knowledge of HIPAA, payer rules, and compliance.

The position involves scheduling appointments, front-office intake, and handling patient questions. A high school diploma and health-care admissions experience are required, with preference for prior hospital/clinic exposure.