Patient Access Specialist II - Part Time Day (On-Site)

Sentara Health Plans; Harrisonburg (VA); Hybrid; USD 42,000 - 63,000; Part time

Benefits offered by this job

Medical, Dental, Vision plans

401(k)/403(b) with employer match

Paid time off

Parental & Family Caregiver Leave

Tuition assistance

Student debt payoff assistance

Job summary

Sentara RMH Medical Center in Harrisonburg, VA is hiring a Part Time Day shift Patient Access Representative II. This on-site role handles patient registration, verifies identity and demographics, and processes insurance verification and payments in the EHR.

You will greet patients, answer questions, and direct them to the proper service area. Scheduling, pre-admission and discharge tasks may be required; guidance to families in waiting rooms is included.

Qualifications

• High School Diploma or Equivalent (Required)
• Associate's or Bachelor's degree can substitute two years of experience
• Customer Service or Data Entry – 2 years (Required)
• Healthcare experience (Required)
• Proficient keyboarding skills (Required)
• Knowledge of third party payers, ICD-9/CPT coding and medical terminology (Preferred)
• Interpersonal skills; proper grammar, spelling and punctuation

Responsibilities

• Register patients and verify identity, selecting correct patient record and service
• Review schedules and physician orders to register the patient for the appropriate service
• Scan insurance cards, IDs, Living Wills, and POAs; verify demographic and insurance information in EHR
• Explain and complete regulatory and compliance documents; uphold privacy standards
• Explain and collect co-pays, deposits and outstanding balances; process transactions securely
• Greet patients and families; answer questions; ensure patients reach the correct service area on time
• May perform scheduling, pre-admission and discharge duties; provide updates to families in waiting rooms

Skills

Customer Service

Data Entry

Education

High School Diploma or Equivalent

Associate's or Bachelor's degree in lieu of experience

Job description

Sentara RMH Medical Center in Harrisonburg, VA is hiring a Part Time Day shift Patient Access Representative II. This on-site role handles patient registration, verifies identity and demographics, and processes insurance verification and payments in the EHR.

You will greet patients, answer questions, and direct them to the proper service area. Scheduling, pre-admission and discharge tasks may be required; guidance to families in waiting rooms is included.