Patient Access Specialist I

Sentara Health Plans; Williamsburg, Northern (VA, KY); Hybrid; USD 57,929,000 - 86,679,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k)/403(b) with employer match

Paid Time Off

Job summary

Sentara Williamsburg Regional Medical Center is hiring a Patient Access Representative for a full-time day shift. The role involves patient registration, verifying identity and demographics, and ensuring the correct service is scheduled.

You will collect co-pays and balances and help patients navigate the billing process. The position requires a high school diploma or equivalent, with preferred experience in customer service or data entry.

Qualifications

• Experience in customer service or data entry (2 years minimum).
• Proficient keyboarding skills.
• Knowledge of medical terminology; familiarity with payers and coding is a plus.

Responsibilities

• Register patients and verify identity and demographics.
• Enter data into the EHR and verify insurance information.
• Explain and collect co-pays and balances, process payments securely.

Skills

Customer service

Data entry

Keyboarding

Education

High School Diploma or Equivalent

Associate's or Bachelor's degree in lieu of two years experience

Job description

Sentara Williamsburg Regional Medical Center is hiring a Patient Access Representative for a full-time day shift. The role involves patient registration, verifying identity and demographics, and ensuring the correct service is scheduled.

You will collect co-pays and balances and help patients navigate the billing process. The position requires a high school diploma or equivalent, with preferred experience in customer service or data entry.