Patient Access Specialist I - Seamless Check-In & Scheduling

Virginia Mason Franciscan Health; Tacoma (WA); On-site; USD 33,000 - 48,000; Full time

Job summary

Virginia Mason Franciscan Health in Tacoma, WA seeks a Patient Access Specialist to support patient intake, registration, scheduling, and a high-quality patient experience. You will interact with patients in person and by phone, verify demographics, insurance, collect co-pays, and navigate Epic to ensure accurate registration and billing.

Experience in customer service (1 year) is required; healthcare setting experience is preferred.

Qualifications

• One year of customer service work experience.
• Healthcare environment experience preferred.

Responsibilities

• Verify demographics and register patients in Epic.
• Obtain and verify insurance coverage.
• Schedule patient appointments.
• Promote MyChart activation.

Skills

Customer service

Epic

Tools

Epic

Job description

Virginia Mason Franciscan Health in Tacoma, WA seeks a Patient Access Specialist to support patient intake, registration, scheduling, and a high-quality patient experience. You will interact with patients in person and by phone, verify demographics, insurance, collect co-pays, and navigate Epic to ensure accurate registration and billing.

Experience in customer service (1 year) is required; healthcare setting experience is preferred.