Patient Access & Scheduling Pro — Growth Path

CommonSpirit Health; Tacoma (WA); On-site; USD 33,000 - 48,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Patient Access Specialist in Tacoma, WA. You will manage patient intake, verify demographics, register patients in Epic, and collect insurance information to support accurate billing and a smooth check-in/check-out process.

Daily responsibilities include scheduling, rescheduling, and canceling appointments per provider guidelines, collecting co-pays, and addressing patient inquiries with clear, professional communication.

Qualifications

• One year of customer service work experience.
• Healthcare environment experience preferred.

Responsibilities

• Verify demographics and register patients in Epic.
• Obtain and verify insurance coverage.
• Schedule patient appointments and manage changes.
• Promote MyChart activation and patient engagement.

Skills

Customer service

Communication

Critical thinking

Problem solving

Scheduling

Tools

Epic Systems

Job description

Virginia Mason Franciscan Health is seeking a Patient Access Specialist in Tacoma, WA. You will manage patient intake, verify demographics, register patients in Epic, and collect insurance information to support accurate billing and a smooth check-in/check-out process.

Daily responsibilities include scheduling, rescheduling, and canceling appointments per provider guidelines, collecting co-pays, and addressing patient inquiries with clear, professional communication.