Patient Access & Scheduling Specialist

Cooper University Health Care; Cape May Court House (NJ); On-site; USD 38,000 - 52,000; Full time

Job summary

Cooper Norcross Health in Camden, NJ is seeking a healthcare insurance eligibility and billing coordinator to support the scheduling team and ensure accurate insurance processing. You will verify coverage, explain financial responsibilities to patients, and coordinate with care teams to arrange appointments and documentation.

The ideal candidate has at least 3 years of medical office experience, strong knowledge of medical terminology and EMR systems, and proficient Word/Excel skills.

Qualifications

• Knowledge of medical insurance terminology.
• Verifying insurance eligibility.
• Explains financial requirements to patients including authorization process and deductibles.
• Accurately processes requests and documents information in a time-sensitive environment.
• Professional communication with patients and staff, even in stressful situations.

Responsibilities

• Verifying insurance eligibility and ensuring requirements are met prior to service delivery.
• Explain financial requirements to patients including authorization and deductibles.
• Accurately process all requests and document information in a time-sensitive environment.
• Assist scheduling and coordinate appointments for care.
• Provide exceptional customer service to patients and physicians.
• Answer calls and assist callers and patients professionally.

Skills

Medical insurance terminology

Scheduling

Office procedures

Customer service

EMR

Word/Excel

Education

High School Diploma or equivalent

Tools

EMR

Scheduling software

Job description

Cooper Norcross Health in Camden, NJ is seeking a healthcare insurance eligibility and billing coordinator to support the scheduling team and ensure accurate insurance processing. You will verify coverage, explain financial responsibilities to patients, and coordinate with care teams to arrange appointments and documentation.

The ideal candidate has at least 3 years of medical office experience, strong knowledge of medical terminology and EMR systems, and proficient Word/Excel skills.