Patient Access Navigator I — Scheduling & Verification

Cooper University Health Care; Camden (NJ); On-site; USD 25,000 - 40,000; Full time

Job summary

Cooper Norcross Health in Camden, New Jersey, seeks Patient Navigators to provide a single, centralized point of access to physician and radiology services across disciplines including Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management.

You will thrive in a fast-paced environment, maintain strong communication, and deliver an exceptional patient experience while helping patients navigate scheduling,

Qualifications

• Minimum experience within a Customer Service, Contact Center or scheduling environment, preferably within a Healthcare environment.
• Experience in or knowledge of any of the following is preferred: central scheduling, medical terminology, insurance verification, registration, or hospital/physician office.

Responsibilities

• Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines. This includes Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management
• Delivers an exceptional experience to patients, customers and physicians who contact the Access Center by facilitating patient access throughout Cooper’s provider network.

Skills

Customer service

Scheduling

Communication

Healthcare experience

Education

High School diploma

Tools

EPIC

Job description

Cooper Norcross Health in Camden, New Jersey, seeks Patient Navigators to provide a single, centralized point of access to physician and radiology services across disciplines including Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management.

You will thrive in a fast-paced environment, maintain strong communication, and deliver an exceptional patient experience while helping patients navigate scheduling,