Patient Access Representative I-Bilingual Preferred

Arkansas Children’s Hospital; Oak Grove (AR); On-site; USD 23,000 - 30,000; Full time

Job summary

Arkansas Children’s Hospital is seeking a full-time Front Desk/ Scheduling & Registration Clerk to be the first point of contact for patients in outpatient clinics. You will schedule all patient appointments, verify demographics and insurance information, and assist with discharge activities.

Responsibilities include greeting patients and families, collecting co-payments, activating MyChart, and ensuring accurate referrals and insurance verification to support smooth clinic operations.

Qualifications

• No education requirements.
• High school diploma or GED or equivalent recommended.
• Entry level – experience not required.

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection and insurance verification.
• Ensures follow-up appointments and tests are scheduled.

Education

High school diploma or GED or equivalent

Job description

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the \"Find Jobs\" report.Work Shift:Please see job description for details.Time Type:Full timeDepartment:CC097212 Centralized Scheduling and Patient Access CenterSummary:Responsible for the first impression of Arkansas Children’s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.Salary:Most new hires start between $17.20-$21.50 per hour, depending on experience and qualifications.Additional Information:Responsible for the first impression of Arkansas Children’s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.Required Education:No education requirementsRecommended Education:High school diploma or GED or equivalentRequired Work Experience:Entry Level - Experience not Required.Recommended Work Experience:Required Certifications:Recommended Certifications:Description1. Schedules all patient appointments and ensures referrals are obtained.2. Meets or exceeds expected productivity and accuracy standards.3. Greets and engages patients, families and visitors in order to provide a positive first impression.4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled.6. Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.