Patient Access Specialist I - Night Shift (Per Diem)

MedStar Health; Baltimore (MD); On-site; USD 26,000 - 45,000; Part time

Job summary

MedStar Health is seeking a Patient Access Associate I at Good Samaritan Hospital in Baltimore, MD. You will be the first point of contact for patients, guests, and families, delivering exceptional service while handling registration, appointment scheduling, and demographic/insurance verification.

The role requires 1–2 years of customer service or patient registration experience, a high school diploma or GED, and willingness to train for two days during the day shift upon hire.

Qualifications

• High School Diploma or GED required.
• 1-2 years customer service experience.
• 1-2 years patient registration experience preferred.
• 1-2 years hospital or healthcare setting experience preferred.

Responsibilities

• Answer incoming calls and schedule patient appointments.
• Verify demographics and insurance information.
• Greet patients and verify required data at arrival.
• Explain payment options and collect co-pays when applicable.
• Conform to HIPAA regulations and maintain confidentiality.

Skills

Customer service

Patient registration

Hospital experience

Education

High School Diploma or GED

Job description

MedStar Health is seeking a Patient Access Associate I at Good Samaritan Hospital in Baltimore, MD. You will be the first point of contact for patients, guests, and families, delivering exceptional service while handling registration, appointment scheduling, and demographic/insurance verification.

The role requires 1–2 years of customer service or patient registration experience, a high school diploma or GED, and willingness to train for two days during the day shift upon hire.