Evening Patient Access Specialist II

MedStar Health; Baltimore (MD); On-site; USD 26,000 - 45,000; Full time

Job summary

MedStar Health's Harbor Hospital in Baltimore is seeking a full-time Patient Access Specialist for the evening shift (3:00pm–11:30pm) with rotating weekends. The role involves greeting patients, collecting and verifying insurance, registering inpatients and outpatients, and ensuring accurate billing information across Cerner, IDX, and other systems.

On hire, you must attend mandatory on-site Invision Class Tue/Wed 8:00am–4:30pm, followed by 3–4 weeks of on-site training with a preceptor.

Qualifications

• High School Diploma or GED required.
• Working knowledge of medical terminology and insurance required.
• ICD-10 coding knowledge preferred.

Responsibilities

• Greets patients, families, and visitors and collects demographics.
• Obtains insurance information and verifies coverage.
• Inputs data for registration, billing, and patient tracking.
• Explains Medicare/insurance forms and processes ABN/MSPQ as needed.
• Collects deposits and deductibles; assists in payment collections.
• Works with multiple systems and maintains accurate documentation.
• Performs Admitting functions and supports other Patient Access duties.
• Maintains HIPAA and Red Flag compliance.

Skills

Communication skills

Customer service

Medical terminology

Insurance knowledge

HIPAA compliance

Education

High School Diploma or GED

ICD-10 coding knowledge

Tools

TeleTracking

Cerner

IDX

Amnion

Job description

MedStar Health's Harbor Hospital in Baltimore is seeking a full-time Patient Access Specialist for the evening shift (3:00pm–11:30pm) with rotating weekends. The role involves greeting patients, collecting and verifying insurance, registering inpatients and outpatients, and ensuring accurate billing information across Cerner, IDX, and other systems.

On hire, you must attend mandatory on-site Invision Class Tue/Wed 8:00am–4:30pm, followed by 3–4 weeks of on-site training with a preceptor.