Patient Access Navigator

Dayton Children's Hospital; Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Dayton Children\'s Hospital is looking for a dedicated Patient Access Representative for the Main Campus. You will manage appointment scheduling, patient registration, insurance verification, and PHI handling, while ensuring excellent patient relations and hospital financial solvency.

The role requires front-desk customer service experience and a high school diploma or GED, with a full-time schedule from 9am to 5:30pm, Monday through Friday, including every third weekend and holiday rotations.

Qualifications

• Customer service experience at front desk or patient-facing role.
• Experience in healthcare is preferred.

Responsibilities

• Schedule appointments and register patients.
• Verify and transcribe orders, insurance verification.
• Handle PHI data entry and payment collection.
• Provide excellent patient relations and customer service.

Skills

Customer service

Front desk

Patient facing

Education

High school diploma or GED

Job description

Dayton Children\'s Hospital is looking for a dedicated Patient Access Representative for the Main Campus. You will manage appointment scheduling, patient registration, insurance verification, and PHI handling, while ensuring excellent patient relations and hospital financial solvency.

The role requires front-desk customer service experience and a high school diploma or GED, with a full-time schedule from 9am to 5:30pm, Monday through Friday, including every third weekend and holiday rotations.