Patient Access Specialist I - Front Desk

Capital Health; Pemberton Township (NJ); On-site; USD 52,179,000 - 65,159,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Retirement Savings Plan

Life Insurance

Paid Time-Off

Job summary

Capital Health is hiring a Patient Access Representative I to register patients, verify insurance benefits, and collect co-pays in a fast-paced setting at Browns Mills, NJ. The role emphasizes accuracy, customer service, and teamwork with physicians and office staff.

The position requires a high school diploma or equivalent and at least one year in healthcare or customer service, with basic computer skills and strong communication abilities.

Qualifications

• High school diploma or equivalency.
• One year experience in healthcare setting or customer service.
• Medical terminology and medical insurance knowledge preferred.
• Strong customer service skills.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Basic computer skills.

Responsibilities

• Register patients accurately, efficiently and professionally to ensure database integrity and facilitate claims processing.
• Verify benefits on all patient encounters and document accordingly.
• Collaborate with departments to obtain essential registration information and ensure accurate demographics and insurance data.
• Identify and collect co-pays and ensure compliance with regulatory guidelines.
• Maintain patient confidentiality and provide courteous, respectful service.

Skills

Customer service

Verbal communication

Interpersonal skills

Education

High school diploma

Tools

Basic computer skills

Job description

Capital Health is hiring a Patient Access Representative I to register patients, verify insurance benefits, and collect co-pays in a fast-paced setting at Browns Mills, NJ. The role emphasizes accuracy, customer service, and teamwork with physicians and office staff.

The position requires a high school diploma or equivalent and at least one year in healthcare or customer service, with basic computer skills and strong communication abilities.