Patient Access & Insurance Verification Specialist

Capital Health; Northern (KY); Hybrid; USD 52,179,000 - 65,093,000; Full time

Benefits offered by this job

Medical Plan

Prescription drug coverage & In-House

Dental Plan

Vision Plan

Flexible Spending Account (FSA)

Retirement Savings and Investment Plan

Life Insurance

Disability Benefits – LTD/STD

Employee Assistance Program

Commuter Transit

Paid Time-Off

Job summary

Capital Health seeks a Patient Access Representative I in Pennington, NJ for a full-time role. Registers patients accurately, verifies benefits and identifies needs for referrals, ensuring clean data for claims processing.

Candidates should have a high school diploma, 1 year in healthcare or customer service, and strong communication skills. This position emphasizes teamwork, professionalism, and adherence to payer guidelines in a fast-paced setting.

Qualifications

• High school diploma or equivalent required.
• One year healthcare or customer service experience preferred.
• Strong customer service, communication, and interpersonal skills required.
• Basic computer skills required.

Responsibilities

• Verify benefits for patient encounters and ensure data accuracy.
• Follow procedures to collect demographic, diagnosis, authorization data.
• Provide friendly, respectful service to patients and customers.
• Collaborate with departments and staff to obtain referrals and scripts.
• Adhere to payer guidelines and collect co-pays.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Teamwork

Education

High school diploma or equivalent

Tools

Computer basics

Job description

Capital Health seeks a Patient Access Representative I in Pennington, NJ for a full-time role. Registers patients accurately, verifies benefits and identifies needs for referrals, ensuring clean data for claims processing.

Candidates should have a high school diploma, 1 year in healthcare or customer service, and strong communication skills. This position emphasizes teamwork, professionalism, and adherence to payer guidelines in a fast-paced setting.