Patient Access Specialist I: Registration & Benefits

Capital Health; Trenton (NJ); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Retirement Plan

Paid Time Off

Job summary

Capital Health in Trenton, NJ is seeking a Patient Access Representative I for a full-time day shift. You will register patients, collect demographics, verify insurance, and perform preliminary benefit checks to support claims processing.

Strong customer service and basic computer skills are essential; hospital experience is preferred. You will collaborate with clinical and administrative staff to ensure accurate data and positive patient experiences.

Qualifications

• High school diploma or equivalent.
• One year experience in healthcare setting or customer service.
• Medical terminology and medical insurance knowledge preferred.

Responsibilities

• Registers patients accurately, efficiently and professionally to ensure database integrity.
• Applies financial screening guidelines to ensure collectable accounts.
• Verifies benefits on all patient encounters and collects co-pay when required.
• Obtains signatures and demographic, physician, and insurance information for registrations.

Skills

Customer service

Verbal & written communication

Interpersonal skills

Basic computer skills

Education

High school diploma or equivalency

Job description

Capital Health in Trenton, NJ is seeking a Patient Access Representative I for a full-time day shift. You will register patients, collect demographics, verify insurance, and perform preliminary benefit checks to support claims processing.

Strong customer service and basic computer skills are essential; hospital experience is preferred. You will collaborate with clinical and administrative staff to ensure accurate data and positive patient experiences.