Night Shift Patient Access Specialist

MUSC Health; Johns Island (SC); On-site; USD 21,000 - 25,000; Full time

Job summary

Medical University of South Carolina seeks a Patient Access Associate to verify patient accounts, assist with billing, and coordinate with insurance payers. You will support patients with payment plans and funding options while maintaining high service standards.

Responsibilities include updating demographic data, obtaining authorizations, posting payments, and assisting in resolving revenue cycle issues. Strong communication and medical terminology knowledge are essential.

Qualifications

• Associate degree or high school diploma with 2 years of customer service experience.
• Preferred Patient Access Certification.
• Experience in a medical office or hospital environment is beneficial.

Responsibilities

• Verify and prepare patient accounts for inpatient and outpatient billing.
• Explain insurance options, collect copays, and arrange payment plans.
• Verify patient and insurance information and coordinate with payers.
• Post payments accurately and reconcile receipts at shift end.
• Provide excellent customer service and assist with revenue cycle issues.

Skills

Customer service

Communication skills

Insurance knowledge

Microsoft Office

Typed 35–40 wpm

Medical terminology

Multitasking

Weekend shifts

Education

Associate degree

High school diploma

Patient Access Certification (preferred)

Tools

Microsoft Office

Hospital information systems

Job description

Medical University of South Carolina seeks a Patient Access Associate to verify patient accounts, assist with billing, and coordinate with insurance payers. You will support patients with payment plans and funding options while maintaining high service standards.

Responsibilities include updating demographic data, obtaining authorizations, posting payments, and assisting in resolving revenue cycle issues. Strong communication and medical terminology knowledge are essential.