Patient Access Specialist: Registration & Scheduling

Sentara Health; Norfolk (VA); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Medical Benefits

401k match

Paid Time Off

Tuition Assistance

Student Debt Pay Down

Dental & Vision Plans

Parental Leave

Emergency Backup Care

Life Insurance

Discretionary Bonus Eligibility

Job summary

Sentara Norfolk General Hospital in Norfolk, VA is seeking a Patient Access Representative to handle patient registration, data entry, and front-desk duties. The role involves verifying patient identity, collecting insurance information, and facilitating smooth service access within a hospital setting.

The position includes responsibilities for scheduling and potential pre-admission tasks, with a focus on privacy compliance and high-quality patient interaction.

Qualifications

• 2 years of Customer Service and/or Data Entry
• Associate or bachelor’s degree in lieu of two years of experience
• Proficiency in Keyboarding

Responsibilities

• Register patients and verify identity; select correct patient record
• Review schedules and orders to register for the appropriate service
• Explain and collect regulatory documents and ensure privacy compliance
• Greet patients, answer questions and direct to service areas
• Schedule, pre-admission and discharge duties as needed

Skills

Customer Service

Data Entry

Keyboarding

Education

High School Diploma

Job description

Sentara Norfolk General Hospital in Norfolk, VA is seeking a Patient Access Representative to handle patient registration, data entry, and front-desk duties. The role involves verifying patient identity, collecting insurance information, and facilitating smooth service access within a hospital setting.

The position includes responsibilities for scheduling and potential pre-admission tasks, with a focus on privacy compliance and high-quality patient interaction.