Patient Access Specialist — Frontline Healthcare Support

R1 RCM, Inc.; Sylva (NC); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive benefits

PRN scheduling

Job summary

R1 RCM Inc. is seeking a Patient Access Representative for a PRN, as-needed role at LifePoint Harris Regional Hospital in North Carolina. The position emphasizes front-line healthcare customer service, fast check-in, and accurate data capture across multiple systems.

You will work with nurses and care teams to ensure timely access to care, navigate insurance details and support patients with compassionate service in a dynamic hospital setting.

Qualifications

• High School Diploma or GED is required.
• Experience in patient access, medical registration, or front desk is a plus.
• Strong customer service, communication and interpersonal abilities.

Responsibilities

• Be the first point of contact for patients and assist with check-in across multiple systems.
• Answer phones and collect accurate patient information quickly in a fast-paced setting.
• Support timely access to care by minimizing registration delays and answering questions.
• Build trust with patients when they are ill, anxious or overwhelmed.
• Navigate insurance plans, collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses, physicians and care teams to ensure smooth patient flow.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Access Representative for a PRN, as-needed role at LifePoint Harris Regional Hospital in North Carolina. The position emphasizes front-line healthcare customer service, fast check-in, and accurate data capture across multiple systems.

You will work with nurses and care teams to ensure timely access to care, navigate insurance details and support patients with compassionate service in a dynamic hospital setting.