Patient Access Specialist - Fast, Compassionate Care

Myrutherfordregional; North Carolina; On-site; USD 20,000 - 26,000; Part time

Job summary

R1 RCM Inc. is seeking a Patient Access Representative at Rutherford Regional Hospital in Rutherfordton, NC. This PRN, part-time role focuses on fast, compassionate patient registration and front-desk support across multiple hospital systems to ensure quick access to care.

You'll collaborate with clinical teams, verify insurance, collect co-pays, and help patients navigate the registration process with empathy and accuracy. Training is provided.

Qualifications

• Excellent customer service and interpersonal skills.
• Experience in patient access, medical registration, or insurance verification is a plus.
• Able to work in a fast-paced environment with accuracy.
• Willingness to learn and adapt in a healthcare setting.

Responsibilities

• Provide exceptional customer service to patients and families at check-in.
• Answer phones and accurately collect patient information quickly.
• Support timely access to care by navigating multiple systems.
• Enter demographics, verify insurance, and collect co-pays when applicable.
• Collaborate with nurses and care teams to ensure smooth patient flow.
• Maintain a compassionate, professional presence during stressful moments.

Skills

Customer service

Communication

Multitasking

Attention to detail

Insurance verification

Medical registration

Front desk experience

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Access Representative at Rutherford Regional Hospital in Rutherfordton, NC. This PRN, part-time role focuses on fast, compassionate patient registration and front-desk support across multiple hospital systems to ensure quick access to care.

You'll collaborate with clinical teams, verify insurance, collect co-pays, and help patients navigate the registration process with empathy and accuracy. Training is provided.