Patient Access Specialist - Healthcare

R1 RCM; Wilson (NC); On-site; USD 19,000 - 26,000; Full time

Job summary

R1 RCM Inc. is seeking a PRN, on-site Patient Access/Registration role at LifePoint Wilson Medical Center in North Carolina.

You will register patients across multiple systems, collect co-pays and provide cost estimates, while supporting care teams to ensure smooth patient flow. The position emphasizes exceptional customer service, clear communication, and the ability to handle high-pressure situations with compassion.

Qualifications

• Exceptional customer service and interpersonal skills.
• High school diploma or GED required.
• Ability to pass background check, drug test, and vaccination requirements.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus.

Responsibilities

• Provide exceptional customer service and assist patients and families with check-in.
• Answer phones and gather accurate patient information quickly.
• Support timely access to care by minimizing delays in registration.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a PRN, on-site Patient Access/Registration role at LifePoint Wilson Medical Center in North Carolina.

You will register patients across multiple systems, collect co-pays and provide cost estimates, while supporting care teams to ensure smooth patient flow. The position emphasizes exceptional customer service, clear communication, and the ability to handle high-pressure situations with compassion.