Patient Access Specialist - PRN

RCM Holdco; Rutherfordton (NC); On-site; USD 20,000 - 26,000; Part time

Job summary

R1 is seeking a Patient Access Representative to be the first contact for patients at LifePoint Rutherford Regional Hospital. The role is PRN, with minimum required hours per month and on-call shifts, contributing to timely access to care and accurate registration.

You will work in a fast-paced healthcare environment, balancing empathy with efficiency while supporting clinicians and revenue cycle activities. This role emphasizes patient experience and collaboration with the care team.

Qualifications

• Experience delivering exceptional customer service in fast-paced settings.
• Strong communication and interpersonal abilities with patients and families.
• Ability to multi-task with high attention to detail and composure.

Responsibilities

• Provide exceptional customer service and assist patients during check-in across multiple systems.
• Answer phones and gather accurate patient information quickly.
• Support timely access to care and answer questions with clarity and compassion.
• Build trust with patients during stressful moments and navigate insurance details.
• Collaborate with care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Professionalism

Education

High School Diploma or GED

Job description

R1 is seeking a Patient Access Representative to be the first contact for patients at LifePoint Rutherford Regional Hospital. The role is PRN, with minimum required hours per month and on-call shifts, contributing to timely access to care and accurate registration.

You will work in a fast-paced healthcare environment, balancing empathy with efficiency while supporting clinicians and revenue cycle activities. This role emphasizes patient experience and collaboration with the care team.