Patient Access Navigator: Fast, Compassionate Registration

R1-Rc; Cedar Park (TX); On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM Inc. is seeking a Patient Access Representative in the United States. You will be the first point of contact, helping patients check in, collect accurate information, verify insurance, and provide cost estimates while navigating multiple computer systems.

This frontline role focuses on compassionate service, clear communication, and the ability to multitask in a fast-paced hospital setting. A High School Diploma or GED is required, and on-the-job training is provided to grow within

Qualifications

• Strong customer service and communication abilities required.
• Comfort with fast-paced environments and handling multiple tasks.
• Experience with patient access, registration, or insurance verification is a plus.

Responsibilities

• Register patients and check-in accurately across multiple systems.
• Answer phones, gather patient information, and provide cost estimates as needed.
• Verify insurance details and assist with Medicare/other coverage questions.
• Collaborate with care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Adaptability

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Access Representative in the United States. You will be the first point of contact, helping patients check in, collect accurate information, verify insurance, and provide cost estimates while navigating multiple computer systems.

This frontline role focuses on compassionate service, clear communication, and the ability to multitask in a fast-paced hospital setting. A High School Diploma or GED is required, and on-the-job training is provided to grow within