Compassionate Patient Access Specialist

R! RCM; United States; On-site; USD 22,041 - 28,929; Full time

Benefits offered by this job

Competitive benefits package

Growth opportunities

Team environment

Job summary

R1 RCM is seeking a Patient Registration Representative to be the first point of contact for patients, delivering fast, compassionate access to care across multiple systems. You will work closely with care teams to ensure smooth patient flow and accurate data entry.

Join a mission-driven team focused on improving patient experiences, hospital operations, and revenue cycle outcomes in a dynamic healthcare environment.

Qualifications

• Exceptional customer service experience and strong communication skills.
• Professional demeanor and ability to stay calm in a fast-paced environment.
• Ability to multitask and prioritize with meticulous attention to detail.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple systems to register patients efficiently.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence and compassion.
• Build trust with patients during moments of illness or anxiety.
• Navigate insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Adaptability

Education

High School Diploma or GED

Job description

R1 RCM is seeking a Patient Registration Representative to be the first point of contact for patients, delivering fast, compassionate access to care across multiple systems. You will work closely with care teams to ensure smooth patient flow and accurate data entry.

Join a mission-driven team focused on improving patient experiences, hospital operations, and revenue cycle outcomes in a dynamic healthcare environment.