Patient Access Specialist — Front Office & Scheduling

CCRM Fertility; Frisco (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Generous PTO and holidays

Health insurance

401(k) with company match

Life insurance

Employee Assistance Program (EAP)

Short-Term Disability

Flexible spending (FSA & DependentCare

Health Savings Account (HSA)

Paid family medical leave

Professional development

Job summary

CCRM Fertility is seeking a Patient Access Coordinator to greet and register patients, collect information, verify insurance, and provide front office support. You will liaise with the Practice Administrator to ensure smooth patient flow and accurate documentation.

The role requires strong communication, attention to detail, and the ability to handle schedules, co-pays, and medical records with discretion. Join a patient-centered team focused on a positive experience.

Qualifications

• 1+ year administrative experience required.
• Previous experience in reproductive medicine or Women’s health preferred.
• Prior experience with Athena preferred.

Responsibilities

• Greet and register patients upon arrival.
• Scan insurance cards, photo ID, and prior medical records.
• Process co-pays, pre-payments, and past due balances before service.

Skills

Administrative experience

Customer service

Phone etiquette

Interpersonal skills

Education

High School Diploma or GED

Tools

Athena

Job description

CCRM Fertility is seeking a Patient Access Coordinator to greet and register patients, collect information, verify insurance, and provide front office support. You will liaise with the Practice Administrator to ensure smooth patient flow and accurate documentation.

The role requires strong communication, attention to detail, and the ability to handle schedules, co-pays, and medical records with discretion. Join a patient-centered team focused on a positive experience.