Fertility Clinic Patient Access Coordinator

Ccrm-Fertility; Menlo Park (CA); On-site; USD 74,501,000 - 88,828,000; Full time

Benefits offered by this job

Generous PTO and holidays

Medical, Dental, and Vision Insurance

401(k) Match

Life Insurance

EAP

Short-Term Disability

Health Savings Account

Bonus Potential

Professional Development

Over-time Pay

Holiday Differential Pay

Job summary

CCRM Fertility is seeking a Patient Access Coordinator in Menlo Park, CA. This full-time role handles patient greeting, registration, insurance information, and front office tasks to ensure a smooth patient entry and optimal experience.

The position requires a High School Diploma or GED and at least 1 year of administrative experience, with weekend/evening shifts possible in a rotating schedule.

Qualifications

• 1+ year administrative experience required.
• High School Diploma or GED required.

Responsibilities

• Greet and register patients, ensuring a welcoming atmosphere.
• Scan insurance cards, IDs, and medical records.
• Process co-pays, pre-payments, and past-due balances before service.
• Schedule or reschedule appointments and notify for no-shows.
• Monitor the Athena correspondence dashboard and eligibility queues.
• Protect patient confidentiality and handle front office duties.

Skills

Administrative experience

Education

High School Diploma or GED

Job description

CCRM Fertility is seeking a Patient Access Coordinator in Menlo Park, CA. This full-time role handles patient greeting, registration, insurance information, and front office tasks to ensure a smooth patient entry and optimal experience.

The position requires a High School Diploma or GED and at least 1 year of administrative experience, with weekend/evening shifts possible in a rotating schedule.