Patient Access Specialist — Front‑Office Impact & Growth

PT Solutions Physical Therapy; Pineville (NC); On-site; USD 33,000 - 42,000; Full time

Job summary

PT Solutions Physical Therapy seeks a Patient Access Coordinator to greet patients, manage check-in/check-out, verify information, and schedule follow-ups. You will handle payments, explain financial responsibilities, and maintain accurate daily records.

The role supports clinic operations, referrals, and EMR documentation with a patient-centered approach. You will ensure HIPAA compliance, work with therapists, and contribute to a positive, efficient clinic experience across a nationwide

Qualifications

• High school or GED required; diploma submission may be requested.

Responsibilities

• Greet patients and manage check-in/check-out, verify information, and schedule follow-ups.
• Handle payments and explain financial responsibilities; maintain daily financial records.
• Support clinic operations with phones, referrals, and EMR documentation.
• Deliver a positive patient experience and address questions professionally.
• Ensure HIPAA compliance and accurate documentation of processes.

Skills

Strong communication

Customer service

Attention to detail

Multi-tasking

Professional demeanor

Independent worker

Education

High School or GED diploma

Tools

EMR systems

Scheduling platforms

Microsoft Office

Job description

PT Solutions Physical Therapy seeks a Patient Access Coordinator to greet patients, manage check-in/check-out, verify information, and schedule follow-ups. You will handle payments, explain financial responsibilities, and maintain accurate daily records.

The role supports clinic operations, referrals, and EMR documentation with a patient-centered approach. You will ensure HIPAA compliance, work with therapists, and contribute to a positive, efficient clinic experience across a nationwide