Patient Access Specialist - Front Desk & Scheduling

Geisinger Clinic; Wilkes-Barre (Luzerne County); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

Geisinger Wyoming Valley is seeking a regular full-time front line support staff member to greet and register patients, verify demographics, and assist with scheduling and check-out procedures. The role requires strong communication and computer skills to support efficient patient flow.

The position includes handling insurance information, collecting payments, and maintaining patient records in a compliant manner, with emphasis on teamwork and attention to detail in a fast-paced environment.

Qualifikationen

• High school diploma or GED required.
• Minimum 1 year related work experience preferred.
• Healthcare front desk experience is a plus.

Aufgaben

• Check patients in for appointments and verify demographics.
• Assist with patient check-out and scheduling of follow-ups.
• Explain insurance and billing expectations to patients.
• Collect fees and post payments per department guidelines.
• Handle referrals, pre-certifications, and recall lists as needed.
• Maintain accurate medical record documentation and confidentiality.

Kenntnisse

Clinic support

Communication

Computer literacy

Customer service

Health Information Systems

HIPAA compliance

Multitasking

Organizing

Teamwork

Ausbildung

High School Diploma or GED

Jobbeschreibung

Geisinger Wyoming Valley is seeking a regular full-time front line support staff member to greet and register patients, verify demographics, and assist with scheduling and check-out procedures. The role requires strong communication and computer skills to support efficient patient flow.

The position includes handling insurance information, collecting payments, and maintaining patient records in a compliant manner, with emphasis on teamwork and attention to detail in a fast-paced environment.