Patient Access Specialist - Front Desk & Scheduling

Midwest Physicians Administrative Services, LLC dba Duly Health and Care; United States; In loco; USD 23.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision benefits

Mental health benefit

Life and disability insurance

401(k) match

Volunteer time off (40 hours)

Descrizione del lavoro

Midwest Physicians Administrative Services, LLC dba Duly Health and Care is seeking a Patient Service Representative in Wheaton. The role handles greeting patients, scheduling, co-pays, and referrals while maintaining a welcoming front desk environment and accurate EPIC records.

Candidates should have at least 1 year in a medical office or receptionist role, with excellent communication and confidentiality adherence. Local travel not required. Base pay ranges with incentives are provided.

Competenze

• High school diploma or equivalent required.
• 1 year of medical office/front desk experience preferred.
• Strong customer service and communication skills essential.

Mansioni

• Greet and check in/out patients and schedule appointments.
• Answer phones, collect co-pays, and process referrals.
• Maintain accurate patient records in EPIC and ensure HIPAA compliance.

Conoscenze

Customer service

Communication

Organization

Phone etiquette

Formazione

High School diploma or equivalent

Strumenti

EPIC EMR

Microsoft Office (Excel, Word, Outlook)

Descrizione del lavoro

Midwest Physicians Administrative Services, LLC dba Duly Health and Care is seeking a Patient Service Representative in Wheaton. The role handles greeting patients, scheduling, co-pays, and referrals while maintaining a welcoming front desk environment and accurate EPIC records.

Candidates should have at least 1 year in a medical office or receptionist role, with excellent communication and confidentiality adherence. Local travel not required. Base pay ranges with incentives are provided.