Patient Access Specialist - Front Desk & Scheduling

Noble-Community-Clinics; Town of Friendship (WI); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

PTO

Holidays

Insurance

401(k) match

Disability & Life

Job summary

Noble Community Clinics is seeking a Patient Access Support to join our Friendship, Wisconsin team. In this full-time role, you will welcome patients, verify demographic information, and guide them through registration and scheduling with a focus on friendly, efficient service.

You’ll process payments, support front-desk operations, and help identify patients needing financial assistance by connecting them with the Financial Advocate. A positive, patient-centered mindset is essential.

Qualifications

• High School diploma or equivalent.
• Healthcare office experience preferred.
• Minimum of one year of customer service experience.
• Epic experience is a plus.
• Strong communication and interpersonal skills.
• Patient-centered mindset is essential.

Responsibilities

• Check in patients for all appointments.
• Verify accuracy of patient paperwork and demographics.
• Enter patient data into the EHR.
• Receive and process co-payments and payments accurately.
• Maintain front-desk responsibilities and monitor patient flow.
• Identify patients in need of financial assistance and refer to the Financial Advocate.
• Work assigned work queues efficiently.
• Ensure patient charts are accurate and complete, including scanning documents.
• Support the organization’s quality improvement program.
• Ensure UDS data is entered correctly in the EHR.

Skills

Customer service

Communication

Interpersonal skills

Problem-solving

Patient-centered care

Education

High School Diploma

Tools

Epic experience

Job description

Noble Community Clinics is seeking a Patient Access Support to join our Friendship, Wisconsin team. In this full-time role, you will welcome patients, verify demographic information, and guide them through registration and scheduling with a focus on friendly, efficient service.

You’ll process payments, support front-desk operations, and help identify patients needing financial assistance by connecting them with the Financial Advocate. A positive, patient-centered mindset is essential.