Patient Access Specialist | Front Desk & Scheduling

Nobleclinics; Northern (KY); Hybrid; USD 34,000 - 46,000; Full time

Benefits offered by this job

PTO

Paid Holidays

Insurance (Medical/Dental/Vision)

401(k) match

Disability & Life Insurance

Job summary

Noble Community Clinics in Friendship, Wisconsin is seeking a Patient Access Support to join our front-line team. You will handle patient registration, assist walk-ins, schedule appointments, and provide exceptional customer service, acting as the first friendly contact for patients.

Responsibilities include checking in patients, verifying demographics, entering data into the EHR, processing co-pays, maintaining front-desk operations, and helping patients access financial assistance when needed.

Qualifications

• High School Diploma or equivalent.
• Previous experience in a healthcare office setting preferred.
• Minimum of one year of customer service experience.
• Epic experience is a plus.
• Strong communication and interpersonal skills.
• Patient-centered mindset with problem-solving abilities.

Responsibilities

• Check in patients for all appointments.
• Verify accuracy of patient paperwork and demographics.
• Enter patient data into the EHR.
• Receive and process co-payments and payments accurately.
• Maintain front-desk responsibilities and monitor patient flow.
• Identify patients in need of financial assistance and refer to the Financial Advocate.
• Work assigned work queues efficiently.
• Ensure patient charts are accurate and complete, including scanning documents.
• Support the organization’s quality improvement program.
• Ensure UDS data is entered correctly in the EHR.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Education

High School Diploma or equivalent

Tools

Epic EHR

Job description

Noble Community Clinics in Friendship, Wisconsin is seeking a Patient Access Support to join our front-line team. You will handle patient registration, assist walk-ins, schedule appointments, and provide exceptional customer service, acting as the first friendly contact for patients.

Responsibilities include checking in patients, verifying demographics, entering data into the EHR, processing co-pays, maintaining front-desk operations, and helping patients access financial assistance when needed.