Patient Access Support

Nobleclinics; Northern (KY); Hybrid; USD 34,000 - 46,000; Full time

Benefits offered by this job

PTO

Paid Holidays

Insurance (Medical/Dental/Vision)

401(k) match

Disability & Life Insurance

Job summary

Noble Community Clinics in Friendship, Wisconsin is seeking a Patient Access Support to join our front-line team. You will handle patient registration, assist walk-ins, schedule appointments, and provide exceptional customer service, acting as the first friendly contact for patients.

Responsibilities include checking in patients, verifying demographics, entering data into the EHR, processing co-pays, maintaining front-desk operations, and helping patients access financial assistance when needed.

Qualifications

• High School Diploma or equivalent.
• Previous experience in a healthcare office setting preferred.
• Minimum of one year of customer service experience.
• Epic experience is a plus.
• Strong communication and interpersonal skills.
• Patient-centered mindset with problem-solving abilities.

Responsibilities

• Check in patients for all appointments.
• Verify accuracy of patient paperwork and demographics.
• Enter patient data into the EHR.
• Receive and process co-payments and payments accurately.
• Maintain front-desk responsibilities and monitor patient flow.
• Identify patients in need of financial assistance and refer to the Financial Advocate.
• Work assigned work queues efficiently.
• Ensure patient charts are accurate and complete, including scanning documents.
• Support the organization’s quality improvement program.
• Ensure UDS data is entered correctly in the EHR.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Education

High School Diploma or equivalent

Tools

Epic EHR

Job description

Patient Access Support

Full Time Friendship, WI, US

6 days ago Requisition ID: 1651

Patient Access Support – Noble Community Clinics
Friendship, Wisconsin | Full-Time: Monday-Friday

About Us

Noble Community Clinics is a Federally Qualified Health Center (FQHC) that has been delivering exceptional, integrated healthcare to Wisconsin communities for over 60 years. Our mission is to provide high-quality, accessible care while fostering the well-being of our patients, staff, and communities.

At Noble, people come first—our patients who trust us with their care, our dedicated team members, and the vibrant communities we serve. Together, we create healthier individuals, stronger families, and thriving communities throughout Wisconsin.

About the Role

We are seeking a Patient Access Support team member to join our front-line staff. In this role, you will be responsible for completing patient registration, assisting walk-in patients, scheduling appointments, and providing exceptional customer service. You are the first point of contact for patients, and you play a critical role in ensuring a smooth and welcoming experience.

What You’ll Do

• Check in patients for all appointments
• Verify accuracy of patient paperwork and demographics
• Enter patient data into the EHR
• Receive and process co-payments and payments accurately
• Maintain front-desk responsibilities and monitor patient flow
• Identify patients in need of financial assistance and refer to the Financial Advocate
• Work assigned work queues efficiently
• Ensure patient charts are accurate and complete, including scanning documents
• Support the organization’s quality improvement program
• Ensure UDS data is entered correctly in the EHR

What You’ll Receive

• A culture built on patient care, teamwork, and community impact
• Competitive salary & benefits:
  • 20 days of Paid Time Off (PTO) – accrual starts on your first day
  • 8 Paid Holidays
  • Medical, Dental, Vision & Pet Insurance
  • 401(k) with up to 5% company match
  • Short & Long-Term Disability and Life Insurance (company-paid)

What We’re Looking For

• High School Diploma or equivalent
• Previous experience in a healthcare office setting preferred
• Minimum of one year of customer service experience
• Epic experience is a plus
• Strong communication and interpersonal skills
• Strong problem-solving skills and a patient-centered mindset

Why Noble?

Joining Noble means being part of a team dedicated to making a real difference in our communities. If you’re passionate about helping others and enjoy working in a fast-paced, supportive environment, we would love to hear from you!