Patient Access & Scheduling Specialist

10000 Sanford; Town of Rice Lake (WI); On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford Health in Wisconsin seeks a Patient Access Representative to support patient registration and scheduling across departments that operate 24/7. The role involves greeting patients, verifying demographics, creating electronic files, and collecting payments as needed.

Responsibilities include coordinating with nursing staff to schedule appointments, handling referrals, and providing service with confidentiality and empathy.

Qualifications

• High school diploma or equivalent preferred; post-secondary education helpful.
• One year of work experience, preferably in a medical office setting.
• Medical terminology helpful; customer service skills essential.

Responsibilities

• Greet patients/residents and verify demographics to register and/or schedule.
• Handle related paperwork, create electronic files, and route forms.
• Collect co-payments, pre-payments, and payments on account balances.
• Coordinate with nursing teams to schedule appointments and procedures; manage recalls and waitlists.

Skills

Customer service

Communication

Medical terminology

Scheduling

Registration

Education

High school diploma or equivalent

Tools

Electronic health records

Job description

Sanford Health in Wisconsin seeks a Patient Access Representative to support patient registration and scheduling across departments that operate 24/7. The role involves greeting patients, verifying demographics, creating electronic files, and collecting payments as needed.

Responsibilities include coordinating with nursing staff to schedule appointments, handling referrals, and providing service with confidentiality and empathy.