Patient Access Specialist: Front Desk & Scheduling

PT Solutions Physical Therapy; Owasso (OK); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Performance incentives

Professional development

Career progression

Job summary

PT Solutions Physical Therapy in Owasso, OK seeks a Patient Access Coordinator to greet patients, manage check-in/check-out, verify information, and schedule follow-ups. You will handle payments and help maintain accurate daily financial records while supporting phones, referrals, and EMR documentation.

The role emphasizes a positive patient experience, HIPAA compliance, and collaboration with therapists. This full-time position offers growth opportunities, training, and a supportive environment.

Qualifications

• High School or GED diploma required; diploma submission may be requested.
• 1–2 years of customer service or healthcare front office experience preferred.
• Experience using EMR systems and scheduling platforms preferred.
• Must meet all compliance, background check, and onboarding requirements.

Responsibilities

• Greet patients, manage check-in/check-out, verify information, and schedule follow-up appointments.
• Handle payments, explain financial responsibilities, and maintain daily financial records.
• Support clinic operations by managing phones, schedules, referrals, and EMR documentation.
• Deliver a positive patient experience by addressing questions professionally.
• Ensure HIPAA, insurance processes, and documentation standards are followed.
• Collaborate with therapists and teams to coordinate care and resolve access issues.
• Provide coverage support for clinic operations and special projects.

Skills

Strong communication

Customer service

Multitasking

Attention to detail

HIPAA compliance

Independent & team work

Follow workflows

Education

High School diploma or GED

Tools

EMR systems

Scheduling platforms

Microsoft Office

Job description

PT Solutions Physical Therapy in Owasso, OK seeks a Patient Access Coordinator to greet patients, manage check-in/check-out, verify information, and schedule follow-ups. You will handle payments and help maintain accurate daily financial records while supporting phones, referrals, and EMR documentation.

The role emphasizes a positive patient experience, HIPAA compliance, and collaboration with therapists. This full-time position offers growth opportunities, training, and a supportive environment.