Patient Access Specialist | Front Desk & Scheduling

Us Uro; Monroe (NJ); Hybrid; USD 28,000 - 39,000; Full time

Job summary

US Uro in Monroe, NJ is seeking a Patient Access Representative to greet patients and visitors, manage the check-in/check-out process, and handle incoming calls with courtesy and professionalism.

The role requires a High School Diploma and at least one year of experience in a medical setting, with strong communication skills, HIPAA awareness, and basic EMR proficiency; travel to other clinics as needed.

Qualifications

• High School Diploma required.
• 1 year of experience in a medical practice or health insurance setting preferred.
• Excellent verbal and written communication skills.
• HIPAA compliance experience preferred.
• Travel to other clinics as needed.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Effectively handles the patient check-in/checkout process.
• Answers calls addressing appointment times, patient requests and general inquiries.
• Reviews patient charts for accuracy prior to upcoming appointments and ensures information is complete.
• Performs scanning and sorting within EMR system.
• Verifies and updates insurance information with the patient.
• Collects patient payments.
• Other duties as assigned.

Skills

Customer service

Verbal and written communication

HIPAA compliance

Education

High School Diploma

Tools

EMR systems

Job description

US Uro in Monroe, NJ is seeking a Patient Access Representative to greet patients and visitors, manage the check-in/check-out process, and handle incoming calls with courtesy and professionalism.

The role requires a High School Diploma and at least one year of experience in a medical setting, with strong communication skills, HIPAA awareness, and basic EMR proficiency; travel to other clinics as needed.