Patient Access Specialist — Front Desk & Scheduling

Hanger Clinic; Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid holidays

Floating holidays

PTO (Vacation & Sick pay)

Medical, Dental, Vision

401k

Parental leave

Referral bonus

Mentorship programs

Job summary

Hanger, Inc. is seeking a Patient Access Coordinator in Columbia, SC to manage front-office operations and ensure a seamless patient experience.

You will greet patients, verify demographics and insurance, collect payments, schedule follow-ups, and support clinic services. The role emphasizes receptionist duties, patient communication, and collaboration with the Revenue Cycle Management team to maintain accurate electronic health records.

Qualifications

• High school diploma or equivalent required.
• Minimum customer service/reception experience preferred.
• Strong communication and computer skills needed.

Responsibilities

• Greet and assist patients at arrival; provide wait time information and inquiries at the front desk.
• Verify and update patient demographics and insurance at check-in; handle walk-ins.

Skills

Customer service

Reception experience

Communication skills

Computer proficiency

Attention to detail

Education

High school diploma

Tools

Windows-based software

Email systems

Job description

Hanger, Inc. is seeking a Patient Access Coordinator in Columbia, SC to manage front-office operations and ensure a seamless patient experience.

You will greet patients, verify demographics and insurance, collect payments, schedule follow-ups, and support clinic services. The role emphasizes receptionist duties, patient communication, and collaboration with the Revenue Cycle Management team to maintain accurate electronic health records.