Patient Access Coordinator — Front Desk & Scheduling

Hanger Clinic; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation packages

Paid holidays

Medical, dental, vision benefits

401k retirement plan

Parental bonding leave

Employee referral bonus

Job summary

Hanger, Inc. in Jacksonville Beach, FL is seeking a front desk receptionist to ensure a seamless patient and staff experience. You will manage front desk operations, greet patients, verify demographics and insurance, and handle registrations with accuracy and courtesy.

The role emphasizes strong communication, computer proficiency, and the ability to process payments while coordinating appointments and supporting clinic services.

Qualifications

• High school diploma or equivalent combination of education and experience required.
• Less than one year of customer service, administrative or related experience required.
• Experience in a receptionist position or medical front office procedures preferred.
• Must have, or be eligible to obtain, a valid driver's license and driving record within policy.
• Be a good fit as determined by the Talent Sorter assessment.

Responsibilities

• Greet and assist patients at the front desk, provide wait time information and answer inquiries.
• Verify and update patient demographics and insurance during check-in; handle registrations.
• Collect patient payments including deductibles, copays and coinsurance.
• Coordinate follow-up appointments, including cast and measure delivery and prosthetic care plans.
• Serve as liaison for clinic services and patient experience programs.
• Collaborate with Revenue Cycle Management to obtain necessary patient information.
• Maintain accurate electronic health records for all patients.

Skills

Interpersonal skills

Communication

Reception

Computer skills

Typing 30 wpm

Education

High school diploma

Tools

Windows OS

Email

Job description

Hanger, Inc. in Jacksonville Beach, FL is seeking a front desk receptionist to ensure a seamless patient and staff experience. You will manage front desk operations, greet patients, verify demographics and insurance, and handle registrations with accuracy and courtesy.

The role emphasizes strong communication, computer proficiency, and the ability to process payments while coordinating appointments and supporting clinic services.