Patient Access Specialist - Front Desk & Scheduling

University of California - Irvine Health; California; On-site; USD 38,000 - 52,000; Full time

Job summary

UCI Health in California is seeking a friendly Front Desk/Registration Clerk for ambulatory clinics. You will be the first point of contact, handling general clerical duties, data entry, and scheduling while verifying insurance information.

This role requires strong customer service, clear communication, and the ability to work variable shifts, including weekends or evenings. Training is provided, and you will support patients throughout their visit in a fast-paced health system.

Qualifications

• Strong customer service skills and professional communication.
• Experience with data entry and appointment scheduling.
• Ability to handle multi-line phone systems and basic office equipment.

Responsibilities

• Serve as first point of contact for patients in ambulatory clinics.
• Perform general clerical and reception duties, data entry into registration system, verify insurance.
• Schedule, confirm, and cancel patient appointments.

Skills

Customer service

Data entry

Multi-line telephone system

Verbal communication

Written communication

English

Tools

Office equipment (printer, copier, fax, scanner)

Job description

UCI Health in California is seeking a friendly Front Desk/Registration Clerk for ambulatory clinics. You will be the first point of contact, handling general clerical duties, data entry, and scheduling while verifying insurance information.

This role requires strong customer service, clear communication, and the ability to work variable shifts, including weekends or evenings. Training is provided, and you will support patients throughout their visit in a fast-paced health system.