Patient Concierge & Medical Front Desk Specialist

Florida Orthopaedic Institute; Panama City (FL); On-site; USD 23,000 - 30,000; Full time

Job summary

Florida Orthopaedic Institute is seeking a front desk medical receptionist to greet patients, verify insurance, collect payments, and schedule follow-ups in a busy clinic environment.

Applicants should have a high school diploma, strong people skills, and at least one year of medical front office experience. The role involves light data entry and handling various payment methods in a fast-paced setting.

Qualifications

• High school diploma or equivalent required.
• One year of front office or customer service experience in medical setting preferred.
• Basic knowledge of insurance plans and medical terminology beneficial.

Responsibilities

• Greet and welcome patients to the clinic.
• Verify and enter patient demographics and insurance information into the system, including authorizations and referrals.
• Collect co-pays, prepayments, and outstanding balances; balance and batch cash, checks, and card charges.

Skills

Insurance knowledge

Typing 30 WPM

Team player

Multitasking

Education

High school diploma or equivalent

Job description

Florida Orthopaedic Institute is seeking a front desk medical receptionist to greet patients, verify insurance, collect payments, and schedule follow-ups in a busy clinic environment.

Applicants should have a high school diploma, strong people skills, and at least one year of medical front office experience. The role involves light data entry and handling various payment methods in a fast-paced setting.