Front Desk Check inCheck Out

Advanced Orthopedics Institute PA; United States; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Competitive pay based on experience

Supportive work environment

Job summary

Advanced Orthopedics Institute PA is seeking a Front Desk Receptionist to join our busy orthopedic practice. This role is crucial for ensuring patients receive exceptional service from check-in to check-out.

The ideal candidate will have medical front desk experience, knowledge of insurance verification, and excellent customer service skills. We offer a full-time position in a supportive and collaborative work environment, with competitive pay based on experience.

Qualifications

• 1 year of medical reception experience is preferred.
• 1 year of insurance verification experience is preferred.
• Experience in an orthopedic office is a plus.

Responsibilities

• Check in patients professionally and compassionately.
• Verify patient demographics and insurance information.
• Collect copays and process payments.
• Schedule and coordinate appointments for providers.
• Manage patient check-out and follow-up appointments.
• Answer high-volume phone calls.
• Maintain accurate patient records.
• Communicate with physicians and clinical staff.

Skills

Medical front desk experience

Knowledge of medical terminology

Strong computer skills

Customer service skills

Multitasking ability

Attention to detail

Professional appearance

Team-oriented

Tools

Electronic medical record systems (eCW)

Job description

Benefits

• Employee discounts
• Health insurance
• Paid time off

Front Desk Receptionist / Patient Check-In & Check-Out

Busy Orthopedic Practice Seeking Experienced Front Desk Professional

Our fast-paced orthopedic office is looking for a friendly, dependable, and highly organized Front Desk Receptionist to join our team. This position is critical to ensuring our patients receive exceptional service from the moment they walk through our doors until they complete their visit.

Responsibilities

• Welcome and check in patients in a professional and compassionate manner
• Verify patient demographics, insurance information, and authorizations
• Collect copays, deductibles, balances, and process payments
• Schedule and coordinate appointments for multiple providers
• Manage patient check-out and ensure all follow-up appointments are scheduled appropriately
• Answer and direct high-volume phone calls
• Maintain accurate patient records within the electronic medical record system
• Communicate effectively with physicians, clinical staff, and patients

Qualifications

• Previous medical front desk experience preferred (orthopedic experience is a plus)
• Knowledge of medical terminology and insurance verification processes
• Strong computer skills and experience with EMR systems, we use eCW
• Excellent customer service and communication skills
• Ability to multitask and remain organized in a high-volume environment
• Strong attention to detail and problem-solving abilities
• Professional appearance and positive attitude
• Dependable, punctual, and team-oriented

What We Offer

• Competitive pay based on experience
• Full-time position
• Supportive and collaborative work environment

Ideal Candidate: We are looking for someone who thrives in a busy environment, can manage multiple responsibilities simultaneously, and is committed to providing an outstanding patient experience. If you enjoy working with people, have strong organizational skills, and can keep pace with a busy orthopedic practice, we encourage you to apply.

Job Type: Full-Time

Experience Preferred

• Medical Reception: 1 year (preferred)
• Insurance Verification: 1 year (preferred)
• Orthopedic Office Experience: Preferred but not required

Please send resumes to [e-mail]