Patient Access Specialist — Front Desk & Billing

Cherry Health (Cherry Street Services) DBA; Michigan; On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

NHSC loan repayment program

Medical, Dental, and Vision Insurance

Paid Time Off – 4 weeks per year

Paid holidays – 8 holidays + 2 half‑y

403(b) Retirement Savings Plan with 5%

Job summary

Cherry Health (Cherry Street Services) DBA is seeking a friendly, detail‑oriented Front Desk/Patient Services professional to support our Michigan clinics. You will greet patients, verify insurance, collect sign-offs, and process payments while maintaining accurate records and smooth daily operations.

The role requires at least a year in healthcare with EMR exposure; a high school diploma or GED is required, with an associate’s degree preferred. Bilingual Spanish is a plus.

Qualifications

• High school diploma or GED required.
• Associate’s degree preferred.
• One year of experience in a healthcare setting with electronic medical record experience or equivalent.

Responsibilities

• Open registration area and phones on schedule and perform closing procedures.
• Greet patients and collect documentation, verify insurance eligibility and obtain signatures.
• Collect patient information, update records, and process payments for services or bill patient accounts.
• Schedule, confirm, and reschedule patient appointments per guidelines.
• Review sliding fee scale costs and communicate payment options.
• Monitor daily schedules for compliance and report variations to improve efficiency.
• Maintain accurate records, statistics, and office productivity reports.
• Manage office supply inventory to ensure materials are available.
• Perform general office duties (filing, mail distribution, data entry).
• Participate in ongoing education annually (CPR and required training).
• Perform additional duties as assigned by the supervisor.

Skills

Effective Communication

Customer Service

Attention to Detail

Technology Proficiency

Confidentiality

Multitasking

Organizational Skills

Bilingual - Spanish

Education

High School Diploma or GED

Associate’s Degree Preferred

Tools

Microsoft Office

Electronic Health Record (EHR) Systems

Job description

Cherry Health (Cherry Street Services) DBA is seeking a friendly, detail‑oriented Front Desk/Patient Services professional to support our Michigan clinics. You will greet patients, verify insurance, collect sign-offs, and process payments while maintaining accurate records and smooth daily operations.

The role requires at least a year in healthcare with EMR exposure; a high school diploma or GED is required, with an associate’s degree preferred. Bilingual Spanish is a plus.