Patient Access Specialist: Front Desk & Billing

Community Health Network (Indianapolis); Fortville (IN); On-site; USD 35,000 - 48,000; Full time

Job summary

Community Health Network is seeking an Associate Patient Access Representative to greet visitors, register patients, and secure financial clearance. This role involves check-ins, scheduling, collecting payments, verifying insurance, and ensuring compliance with CMS standards.

You will work with EPIC and the EHR to assemble accurate patient demographics and financial information, preparing patients administratively for their appointments across the network.

Qualifications

• High School Diploma or GED required.
• 1+ years in healthcare office setting preferred.
• Proficient in registration/admissions processes.
• Familiar with CMS standards and insurance verification.
• Ability to collect and verify confidential patient information.
• Accurate data entry for demographics, insurance, and finances.
• Ensures completeness of the electronic health record (EHR).

Responsibilities

• Handle check-ins, scheduling, payment collection, insurance verification.
• Prepare patients administratively and financially for visits.

Skills

Customer service

Healthcare office

Registration/Admissions

EPIC

CMS standards

EHR data entry

Education

High School diploma or GED

Tools

EPIC

Job description

Community Health Network is seeking an Associate Patient Access Representative to greet visitors, register patients, and secure financial clearance. This role involves check-ins, scheduling, collecting payments, verifying insurance, and ensuring compliance with CMS standards.

You will work with EPIC and the EHR to assemble accurate patient demographics and financial information, preparing patients administratively for their appointments across the network.