Patient Access Specialist (Float) - Front Desk Impact

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Perryville (MO); On-site; USD 22,000 - 33,000; Full time

Job summary

Mercy seeks a Patient Access Representative to join the Perryville facility team. This role is the first touchpoint for patients, ensuring smooth entry, accurate data capture, and coordination of scheduling and pre-certifications.

The position requires strong communication, attention to detail, and familiarity with insurance processes. Mercy emphasizes compassionate service and a collaborative work environment to support patient care.

Qualifications

• Experience in scheduling, registration or front desk duties preferred.
• Familiarity with insurance verification and pre-certification processes preferred.
• Strong written and verbal communication with attention to accuracy.

Responsibilities

• Facilitate patient entrance including scheduling, registration and pre-auth activities.
• Verify benefits and obtain financial clearance and complete patient records accurately.
• Communicate effectively with patients, physicians, staff and insurers; maintain organization under pressure.

Skills

Clerical experience

Medical terminology

Insurance plans

Telephone etiquette

Communication

Detail oriented

10-key calculator

Keyboard proficiency

Education

High School diploma

Some college coursework

Tools

EMR systems

Job description

Mercy seeks a Patient Access Representative to join the Perryville facility team. This role is the first touchpoint for patients, ensuring smooth entry, accurate data capture, and coordination of scheduling and pre-certifications.

The position requires strong communication, attention to detail, and familiarity with insurance processes. Mercy emphasizes compassionate service and a collaborative work environment to support patient care.