Patient Access Specialist — Flexible Shifts & Benefits

Trinity Health MI; Grand Haven (MI); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Comprehensive benefits

Paid time off

403B retirement plan

Job summary

Trinity Health MI is seeking a Patient Access Representative to provide warm, efficient front-desk service, verify insurance, collect essential data, and support the patient journey. You will greet patients, verify eligibility, collect payments, and maintain accurate charts in a collaborative, compassionate environment.

Part-time, rotating shifts offer meaningful patient care. This role supports Mercy Health Physician Partners’ network across Muskegon, Holland, Grand Rapids and the Lakeshore,

Qualifications

• High school diploma; an Associate degree in healthcare is preferred.
• Prefer two years of experience in a medical setting.
• Knowledge of medical terminology.
• Knowledge of health care plans.
• Strong written and verbal communication skills.

Responsibilities

• Greet all patients, verify insurance eligibility and obtain accurate records.
• Facilitates patient throughout, by collecting co-payments, obtaining signatures and making updates on patient charts.
• Administrative duties including revenue cycles and maintaining schedules.

Skills

Communication skills

Written communication

Verbal communication

Medical terminology

Healthcare plans

Education

High school diploma

Associates degree in healthcare

Job description

Trinity Health MI is seeking a Patient Access Representative to provide warm, efficient front-desk service, verify insurance, collect essential data, and support the patient journey. You will greet patients, verify eligibility, collect payments, and maintain accurate charts in a collaborative, compassionate environment.

Part-time, rotating shifts offer meaningful patient care. This role supports Mercy Health Physician Partners’ network across Muskegon, Holland, Grand Rapids and the Lakeshore,