Patient Access Representative - Casual

Trinity Health Mid-Atlantic; Grand Haven (MI); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

403(b) plan

Job summary

Trinity Health in Michigan seeks a Part-time Patient Access Representative to deliver outstanding patient customer service in a collaborative setting. Responsibilities include greeting patients, verifying insurance, collecting co-pays, obtaining signatures, and updating charts.

Ideal candidates have a high school diploma (Associate's preferred), 2 years medical setting experience, knowledge of medical terminology and health care plans, and strong written and verbal communication skills.

Qualifications

• High school diploma; Associate's degree in healthcare preferred.
• Two years of medical setting experience preferred.
• Knowledge of medical terminology and health care plans.
• Strong written and verbal communication skills.

Responsibilities

• Greet all patients, verify insurance eligibility, and obtain accurate records.
• Facilitate patient flow by collecting co-payments, obtaining signatures, and updating patient charts.
• Perform administrative duties including revenue cycles and maintaining schedules.

Skills

Customer service

Communication

Healthcare terminology

Healthcare plans

Education

High school diploma

Associate's degree in healthcare

Job description

Employment Type: Part time. Shift: Rotating Shift. Description: Patient Access Representative. Great opportunity for a Patient Access Representative professional to work in an organization that focuses on treating the whole person, physically, emotionally and spiritually. Be Remarkable!

Highlights: Depending on the location, 24-hours a day variable. Mercy Health Physician Partners, our multi-specialty physician network, employs more than 500 physicians and advanced practice professionals in Muskegon, Holland, Grand Rapids and the Lakeshore. We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Benefits include:

• medical
• dental
• vision
• paid time off
• 403B

Position Summary: Patient Access Representative works in a collaborative environment to deliver excellent patient customer service.

What a Patient Access Representative will do:

• Greet all patients, verify insurance eligibility, and obtain accurate records.
• Facilitate patients throughout by collecting co-payments, obtaining signatures and making updates on patient charts.
• Administrative duties including revenue cycles and maintaining schedules.

What a Patient Access Representative will need:

• High school diploma and preferred Associate's degree in healthcare related areas.
• Preferred two years of experience in a medical setting.
• Knowledge of medical terminology, knowledge of health care plans.
• Strong written and verbal communication skills.

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.