Patient Access Specialist - Flexible Scheduling & Registration

Essentia Health; Sandstone (MN); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

401(k) employer contributions

Tuition reimbursement

Job summary

Essentia Health in Sandstone, MN is seeking a patient access professional to greet customers and facilitate the patient registration process. The role involves interviewing patients, collecting demographic and financial information, and ensuring accurate registration and billing.

Responsibilities include handling co-pays, updating patient records, answering calls, and scheduling appointments while providing high-quality customer service to patients and staff.

Qualifications

• Interviews patients to obtain complete demographic details and financial information.
• Collects insurance cards and identifications, updates medical records.
• Performs point of service data collection, including co-pays and deposits.
• Maintains assigned work queues and follows supervisor guidance.
• Interacts with patients and staff to provide high-quality customer service.
• Answers calls, schedules appointments, and referrals to clinical team as needed.

Responsibilities

• Responds to patient inquiries with courtesy and professionalism.
• Interviews and collects demographic/financial data for accurate registration and billing.
• Reconciles cash drawer and reports daily deposits for revenue accounting.
• Maintains and updates patient information in the system as required.
• Provides support across registration functions and acts as a liaison with clinical staff.

Job description

Essentia Health in Sandstone, MN is seeking a patient access professional to greet customers and facilitate the patient registration process. The role involves interviewing patients, collecting demographic and financial information, and ensuring accurate registration and billing.

Responsibilities include handling co-pays, updating patient records, answering calls, and scheduling appointments while providing high-quality customer service to patients and staff.