Patient Access Specialist - Flexible Hours, Hybrid Option

Essentia Health; Fargo (ND); On-site; USD 24,000 - 36,000; Part time

Benefits offered by this job

Benefits package

Job summary

Essentia Health in Fargo, ND is seeking a Part-Time Patient Access role (0.8 FTE) to greet patients and manage registration and scheduling. You will collect demographics, verify insurance, and assist with cost estimates for upcoming visits, coordinating with Virtual Registration Representatives and Patient Schedulers.

The role emphasizes friendly, professional customer service, data accuracy, and seamless liaison between patients and the clinical team.

Qualifications

• Preferred: Previous Patient Access Representative or Patient Scheduler experience.

Responsibilities

• Interviews patients to obtain complete demographic details and financial information for accurate patient registration and billing.
• Obtains copies of insurance cards and updates patient information in the medical record.
• Performs point of service data collection including co-pays and cash handling with daily deposit reporting.
• Maintains assigned work queues and follows supervisor guidance.
• Provides high level of customer service and assists patients and staff.
• Answers calls, schedules appointments, and refers to clinical team as needed.
• Sanitizes equipment and restocks supplies.

Skills

Customer service

Scheduling

Clerical work

Job description

Essentia Health in Fargo, ND is seeking a Part-Time Patient Access role (0.8 FTE) to greet patients and manage registration and scheduling. You will collect demographics, verify insurance, and assist with cost estimates for upcoming visits, coordinating with Virtual Registration Representatives and Patient Schedulers.

The role emphasizes friendly, professional customer service, data accuracy, and seamless liaison between patients and the clinical team.